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Welcome to IBS Global Collection

The global online portal of the IBS Group for your international debt collection. 

IBS, one of the leading financial services companies in the world, provides debt collection services in Europe and North America, as well as in Asia for more than 20,000 clients. 8,000 employees all over the world aim to find the best solutions for the clients of the IBS Group. Together with trusted partners IBS offers debt collection services in over 180 countries. 

You may have a lot of customers in different countries abroad and consequently may also have to deal with outstanding payments in other countries. With IBS, cultural differences, language barriers, different laws and geographical distance are a challenge you do not have to deal with: You can hand over your receivables to us easily - no matter where in the world you have outstanding payments, IBS Global Collection supports fast and efficient collection services worldwide.

Cross-border solution

The debt collection process is handled by our partners locally. In this way we guarantee legal expertise while respecting local mentalities. You have just one contact person in your home country, who manages the whole complex area of international receivables management for you. Via your trusted and familiar contact you can benefit directly from our extensive experience and local know-how. Just let your international business grow and prosper! We will take care of its receivables management – anywhere in the world.

Shared Service Solution

For multi-national clients with a centralized approach in debt collection, IBS supports a highly automated and customized collection strategy. Global process harmonization and transparency are in focus. Your Shared Service Center will have visibility and control over the entire collection processes and results on group level. A global framework contract with binding SLA’s and a group-wide reporting system support a higher level of standardization and improve your central controlling and quality-assurance measures.

The debt collection process and operational discussions about your files are handled by our experts locally. Your regional units will have a local contact person with extensive experience and local know-how. We handle your money as an extension of your own operation. You keep control over your receivables.

IBS Global Collection provides the infrastracture and technology for a fully automated communication and case submission flow.

Benefits for the client

  • "all-in-one" solution for global process harmonization
  • High control through technology, insight and comparability of different markets
  • Use of synergies helps to reduce costs
  • Optimized workforce by focusing on cases which add value to the organization

What you can expect from us:

  • A global network of correspondents with cross-border expertise
  • Regional know-how and consideration of country-specific customs
  • Fast, pre-legal and therefore cost-effective solutions with IBS quality standards
  • A local contact person for the whole area of international receivables management
How does IBS Global Collection work?
How can you join / use IBS Global Collection?
Our international partner network
Our innovative technology
Our quality promise
Our satisfied clients

Contact

In case you could not find the right local contact, please get in touch with the Cross-border Center at IBS headquarter in Malmö, Sweden:

Contact:
IBS Holding GmbH
Hamngatan 2, 21122 Malmö, Sweden
E-Mail: info@ibs-debtcollect.com
Phone: (46)406939881
Organisation number: 516406-0104


For partners in USA:
IBS Holding USA GmbH
1st Street, 108, 2nd floor, 109, Macon, Georgia, USA
E-Mail: ibs-usa@ibs-debtcollect.com
Phone: 14783043338

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